Privacy Policy
Welcome to Torq Outboards (“Company,” “we,” “our,” or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit torqoutboards.com (the “Website”).
By using our Website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
When you contact us, request a quote, place an order, subscribe to our newsletter, or submit an inquiry, we may collect:
- Full name
- Email address
- Phone number
- Billing address
- Shipping address
- Company name (if applicable)
- Payment information (processed securely through third-party payment providers)
Non-Personal Information
We may automatically collect information such as:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Time spent on the Website
- Referral URLs
- General location data
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support
- Respond to inquiries
- Send order confirmations and shipping updates
- Improve our products and services
- Personalize your experience
- Prevent fraud and unauthorized activities
- Comply with legal obligations
- Send promotional emails (only where permitted by law)
3. Cookies and Tracking Technologies
Our Website uses cookies and similar technologies to:
- Remember user preferences
- Improve website performance
- Analyze traffic
- Measure marketing effectiveness
- Enhance user experience
You can disable cookies through your browser settings. However, some features of the Website may not function properly.
4. Payment Processing
Payments made through our Website are securely processed by trusted third-party payment providers. We do not store complete credit card numbers or sensitive payment credentials on our servers.
Please review the privacy policies of the payment providers you choose to understand how they handle your payment information.
5. Sharing Your Information
We do not sell or rent your personal information.
We may share information with trusted third parties, including:
- Payment processors
- Shipping and logistics providers
- Website hosting providers
- Analytics providers
- Marketing service providers
- Professional advisors
- Government authorities when required by law
These third parties are only permitted to use your information for the services they provide on our behalf.
6. Data Security
We implement commercially reasonable technical, administrative, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no method of electronic transmission or storage is completely secure.
7. Data Retention
We retain personal information only for as long as necessary to:
- Complete transactions
- Fulfill contractual obligations
- Comply with legal requirements
- Resolve disputes
- Enforce our agreements
8. Marketing Communications
If you subscribe to our mailing list, we may send promotional emails about products, services, special offers, and updates.
You may unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.
9. Your Privacy Rights
Depending on your location, you may have rights that include:
- Access to your personal information
- Correction of inaccurate information
- Deletion of your personal information
- Restricting or objecting to certain processing
- Data portability where applicable
- Withdrawal of consent where processing is based on consent
To exercise these rights, please contact us using the information provided below.
10. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
We encourage you to review their privacy policies before providing personal information.
11. Children’s Privacy
Our Website is not directed to children under the age of 13, and we do not knowingly collect personal information from children.
If you believe a child has provided us with personal information, please contact us so we can promptly remove it.
12. International Users
If you access our Website from outside the country in which our business operates, your information may be transferred to and processed in jurisdictions with different data protection laws.
By using the Website, you consent to such transfers where permitted by applicable law.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Any changes will be posted on this page along with the updated Effective Date. Continued use of the Website after changes are posted constitutes acceptance of the revised Privacy Policy.
14. Contact Us
If you have any questions regarding this Privacy Policy or our privacy practices, please contact us through the contact information provided on torqoutboards.com.
We will make reasonable efforts to respond to your inquiry promptly.